Shipping policy

Shipping Policy
Last updated: February 6, 2026

We ship orders quickly and safely so you can install your new parts with confidence.

1.    Processing Time
Apparel & Accessories: Ship within 1–3 business days unless otherwise noted.
Performance Parts: Processing times vary based on inventory and manufacturing schedules. Current lead times are displayed on each product page.
Custom & Pre-Order Items: Require additional time for machining or fabrication. Estimated ship dates are shown on the product page and confirmed at checkout.

2.    Shipping Options
At checkout, you'll see available carriers and rates based on your location.
We ship within Canada and to the United States.

For international destinations, please contact us at info@projectfaster.ca

3.    Tracking
Once your order ships, you'll receive a tracking number by email.

4.    Customs, Duties & Import Fees
For orders outside your country, duties and taxes may be charged upfront or at delivery. These fees are the responsibility of the customer.

5.    Lost or Damaged Shipments
If your package is damaged or doesn't arrive, contact us right away at info@projectfaster.ca. We'll work with the carrier to resolve the issue as quickly as possible.

6.    Address Accuracy
Please double-check your shipping address before placing an order.
We are not responsible for delays or losses caused by incorrect or incomplete addresses.

7.    Local Pick-Up
Apparel and Accessories: Available for pickup within 24 hours of order confirmation.

Performance Parts and Custom Items: Available for pickup according to the lead times shown on each product page. You'll receive a notification when your order is ready for collection.

     Pick-Up Location:
     11-5 Heatherglen Cres. SE, Rocky View County, Alberta, Canada

     Pick-Up Hours:
     by appointment only – contact us at info@projectfaster.ca or 403-770-2850

     Important:
        o    Bring your order confirmation email and valid ID
        o    Orders must be picked up by the person who placed the order (or authorized pickup person)
        o    Uncollected orders after 14 days will be subject to restocking fees or        cancellation

8.    Final Sale Policy
ALL SALES ARE FINAL.
We do not accept returns or exchanges under any circumstances.
Please verify your order details carefully before purchasing, as orders cannot be cancelled, modified, or returned once placed.